BG Caballero

I came to Palma de Mallorca in a holiday with my mother for her birthday and everyone treated us so well at the hotel. The staff was really friendly and helpful whenever needed, we even had a free cocktail to celebrate her bday. It was a comfortable stay, with big enough rooms for 2 persons, great service at the cafeteria for both breakfast and dinner with lots of diversity. The value for money is great! The beach is 3-4min away from the hotel and our room even had a sea view. The bus station is just around the corner if you want to visit the city center or go to the airport (A2). The pools are big enough, with long chairs and cozy atmosphere. It is suitable for families with children and couples. I loved that the staff was letting sometimes small sweets after cleaning the room and this kind of attention values a lot. We would definitely come back and I recommend the hotel to anyone! My mother had the holiday of her dreams.

Hotel was so clean, smelt lovely and the staff where so speedy and helpful. Food was amazing every day was different! Taco night, sea food night, chocolate fountain for dessert one night. Worth every penny.

I booked the hotel as my second stay in Mallorca this year. I was very pleasantly surprised. The room on the 6th floor was with a view of the pool and the sea, cleaned every day. The room is smaller, but it is sufficient for a vacation. The bathroom was excellent. The hotel staff was very pleasant (from the lady at the reception during check-in, to the restaurant staff, maids and others). The food (breakfast and dinner) was varied, tasty, in reasonable quantities. I would say excellent! I will definitely return to this hotel.

There were so many options for breakfast. Got to try many new foods and all were delicious. The staff were lovely. The hotel is very clean, great location in terms of distance to the city centre, airport and beach. All of the pools were great. Lots of seating outside so there wasn’t any trouble getting pool seats for sunbathing. Cocktails were very nice, as was the food by the outside bar. We had a double room and found that there was more than enough space for the two of us and had a balcony which is always a plus when you want to let a bit of air in. It was my boyfriend’s birthday and when we came back from our day out the staff had left a card with two free drinks from the hotel bar which was a lovely surprise as well. So friendly and thoughtful.

Lovely public areas and reception, room was very nice and I liked having a bath available which not many hotels offer now, the lighting and decor was very tasteful. The bed was a little firm for me!! But nothing to complain about. The food offered at breakfast was excellent. Really good. It's close to bus stops so it's very easy to get to Palma and also to the airport.